Nebhi Hocine

Nebhi Hocine

Junior Bar supervisor

Dubaï marina

Profile summary

Dedicated and service-driven Head Waiter with extensive experience in fine dining and luxury hospitality. Skilled in leading service teams, coordinating floor operations, and ensuring a seamless guest experience. Strong background in staff training, event coordination, and multilingual communication. Recognized for delivering personalized service to VIP clients and maintaining the highest standards of elegance and professionalism.

Key skills

Skills
Culinary & bar Management SkillsMenu development & costingMocktail preparation & presentationRecipe creation and adaptationInventory control & stock rotationSupplier negotiation & orderingPortion control & drinks cost managementStaff scheduling & shift managementTeam training & mentorshipFloor brigade leadershipEvent and banquet coordinationBudget managementLabour cost controlKPI tracking and performance evaluationOpening and running a floor operationsCost-effective menu planningCustomer satisfaction focusCalm under pressureStrong communication with FOH & BOHProblem-solving and decision-makingStaff motivation and conflict resolutionTime management and multitaskingAdaptability to fast-paced environmentsPoint of Sale (POS) System Expertise: Advanced knowledge of POS systems for order management, table management, and data analysis.Customer Relationship Management (CRM): Utilizing CRM systems to personalize customer experiences and build loyalty.Online Ordering & Delivery Platform Management: Proficiency in managing online orders, delivery logistics, and third-party platform integrations.Digital Marketing & Social Media Savvy: Understanding of social media marketing, online reputation management, and targeted advertising to attract customers.Wine & Beverage Knowledge (Sommelier Level): Deep understanding of wine varietals, pairings, and cellar management to enhance the dining experience.

Professional experience

Bar supervisorApr 2024 - Oct 2025
Novikov Dubai mall

Supervised daily bar operations in a prestigious fine dining environment. Trained and mentored bar staff, improving efficiency and service quality. Coordinated with kitchen and floor staff to ensure seamless service. Managed stock levels, carried out inventory checks, and placed supplier orders.

  • Supervised daily bar operations in a prestigious fine dining environment.
  • Trained and mentored bar staff, improving efficiency and service quality.
  • Coordinated with kitchen and floor staff to ensure seamless service.
  • Managed stock levels, carried out inventory checks, and placed supplier orders.
Head waiterAug 2023 - Apr 2024
Meat Cut's steakhouse lounge

Oversaw front-of-house service, ensuring smooth coordination of staff and guests. Delivered personalized recommendations in pastry sales and beverage pairings. Prepared high-quality coffee and cocktails, maintaining brand standards. Assisted in event service, VIP guests, and multilingual communication.

  • Oversaw front-of-house service, ensuring smooth coordination of staff and guests.
  • Delivered personalized recommendations in pastry sales and beverage pairings.
  • Prepared high-quality coffee and cocktails, maintaining brand standards.
  • Assisted in event service, VIP guests, and multilingual communication.
Head waiterFeb 2022 - Jun 2023
S-a-c-s events

Supervised and trained a team of waiters in a high-end, historic fine dining venue. Oversaw floor operations, ensuring smooth service during high-volume shifts. Delivered exceptional service to international guests and high-profile clientele. Collaborated with kitchen, sommelier, and bar staff to maintain service flow. Assisted in menu presentation and wine recommendations to enhance guest experience.

  • Supervised and trained a team of waiters in a high-end, historic fine dining venue.
  • Oversaw floor operations, ensuring smooth service during high-volume shifts.
  • Delivered exceptional service to international guests and high-profile clientele.
  • Collaborated with kitchen, sommelier, and bar staff to maintain service flow.
  • Assisted in menu presentation and wine recommendations to enhance guest experience.
BarisaApr 2020 - Dec 2021
Le train blue restaurant (French)

Provided tailored product recommendations, increasing sales and guest loyalty. Prepared and served specialty coffee, maintaining high standards of presentation. Supported event service and special orders for private functions

  • Provided tailored product recommendations, increasing sales and guest loyalty.
  • Prepared and served specialty coffee, maintaining high standards of presentation.
  • Supported event service and special orders for private functions
Junior waiterJun 2018 - Mar 2020
Marhaba traiteur & restaurant

Education

Certificate, Training and learning English languageJan 2013
Solution in business and language S.B.L school of Oxford

Level 3

High School or equivalentJan 2016
Tarek ibn ziyed